Price personalization
Maximize LTV with rewards and incentives – flexible and ready-to-use in every channel
Drive LTV with a loyalty program
Launch a loyalty program that boosts repeat purchases and AOV. Built-in loyalty program messaging runs across all channels. In real time. No IT needed
Set clear earning rules
Reward the right actions and boost engagement through fun, goal-driven challenges
Design inspiring loyalty tiers
Group customers by earned points, spend, or purchase count. Encourage them to stay with the brand – to keep their status and level up
Select the best-fit reward type
Tailor your program to fit your business goals – offer cashback, points, discounts, free perks, and more
Launch laser-targeted promotions – inside or beyond your loyalty program
Run personalized promotions using your CDP data, both historical and real-time
Offer discounts and gifts even beyond loyalty members
Boost conversions with Maestra’s flexible promotion builder. Set up deals in just a few clicks. Aim campaigns at specific SKUs, time windows, or store locations
Generate unique promo codes in any format
Easily set usage limits, expiration dates, eligible products, and store locations. Prevent abuse and track performance effortlessly
Give rewards for referrals – everyone wins
Measure the impact of your loyalty program and promotions
Track reach, point redemptions, discounts granted, and changes in AOV. A/B test promos to see what truly drives results
Email, SMS, Push, Messengers, and Chatbots
Site & App Personalization
FAQ
Maestra lets you design loyalty programs that fit your business – whether that’s a simple points system or a multi-tier experience.
You can mix and match different reward structures, like points, discounts, cash back, or special perks, and set flexible redemption rules.
If you want to go further, you can build tiers based on spend or points earned. Each tier can unlock unique benefits – higher discounts, exclusive product access, early sale previews, free shipping, and more.
Yes, you can gamify engagement by rewarding points for specific actions. For example, give rewards when customers:
- Follow you on social media
- Share their birthday or phone number
- Make a purchase
- Leave a review or upload review photos
- Provide feedback
Every action is fully customizable, so you can design challenges that encourage the behaviours most valuable to your business.
Yes, you can create highly targeted promotions using the full range of customer data – for example, win-back offers for loyal customers at risk of churning.
You can even trigger real-time promotions based on behavior.
And you can set rules by:
- Products: individual SKUs or categories
- Channels: website, app, in-store (all stores or just one location)
- Timing: limited periods or recurring campaigns
On Shopify, setup takes just a few clicks with our app. For other simple stacks, share your program rules with your dedicated Customer Success Manager, and you’re ready to launch.
More complex integrations, like offline POS systems, typically take 1–1.5 months.
Absolutely. You can run promotions for everyone (like Buy One Get One Free or Happy Hour specials) or for specific groups, even highly targeted.
You set the rules. Define which promotion takes priority, decide if offers can stack, or choose to apply only the most valuable discount.
It works out of the box – no extra integrations needed. Loyalty data can power segments and automated messages.
You can also show loyalty details directly in your communications:
- Current tier and progress to the next
- Points balance
- Expiring points
- Available vouchers or coupons
- Personalized prices and offers
And you can use this data across all customer touchpoints – email, SMS/RCS, push notifications, messengers, website personalization, in-apps, receipts, call center scripts/CRM – even at the POS for cashiers.
Key metrics include program reach, average discount, points redemption rates, and average order value. For promotions, you also get detailed analytics and the option to A/B test.
Both. You can choose whichever works best.
Yes. If a customer has a 10% discount and a product costs $29, Maestra dynamically renders the actual price they’ll pay ($26.10) and shows it across all channels – website, app, email, SMS, push, paid ads, and more.